FAQ's
How Do You Ship Your Products?
WITHIN THE UK:
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Delivered by Royal Mail Post or Parcelforce’s 48hr delivery service
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Dispatched within 2-3 working days
THE REST OF THE WORLD:
Contact me for a quote
How Long Before My Item is Dispatched?
Commissions:- Within 2-3 days of approved final version
Prints & Cards:- We aim to dispatch your order within 2-3 working days, but please be aware that this may be slightly longer at times. If you require your order by a specific date, please contact us and we will do our best to accommodate you.
How Do I Track My Parcel?
FOR ORDERS SENT VIA PARCELFORCE:
When your order has been shipped you will receive an SMS or email from Parcelforce, along with a consignment number and link to track the status of your parcel. You should receive a second SMS notification or email on the morning that your order is out for delivery with a 1 hour delivery time slot. Through Parcelforce’s tracking link, you also have the option to change delivery day, or request that your order is left in a safe place or with a neighbour.
FOR ORDERS SENT VIA ROYAL MAIL:
Unfortunately, these are not tracked. Please allow 2-3 days from dispatch for delivery.
How Long Will My Item Take to Arrive?
Items sent with Parcelforce are sent on a 48hr service (once dispatched).
Items sent with Royal Mail: Please allow 2-3 days from dispatch for delivery.
Can I Change My Delivery Address?
Yes, as long as the item has not been shipped. Once the item is shipped, delivery address cannot be altered.
Can I Have My Order Delivered to an Address Other Than My Invoice Address?
Yes, just simply select a separate delivery address at the check out.